FAQS
in McKinney, Texas
Office Info
We are open 24 hours from Sunday-Saturday.
Please note that our office will be open in observance of the following holidays:
New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas
A triage nurse will come out to determine if your pet needs to be brought inside immediately. If you are concerned that your pet is in distress, please alert the staff when you are on the way if possible, or immediately upon arrival. We will do our best to see all patients as quickly as possible, but we do have to see the most urgent cases first.
- Completed new patient forms (click here to download)
- List of current medications and medical conditions
Your pet will be triaged to determine if they are stable, the technician will obtain vitals, and then the doctor will conduct a thorough examination. The doctor will decide the best course of action and discuss their recommendations with you and the staff will provide you with a treatment plan based on their recommendations.
Financial Info
McKinney Emergency Veterinary Clinic offers these payment options at the time of service:
- Cash
- Credit card
- CareCredit
- Scratchpay
We will require payment at the time of service.
We are pleased to accept CareCredit, a medical credit card that can be used for medical, dental, and veterinary expenses. For more information, please ask our staff or visit the website at www.CareCredit.com.
Yes, we work with a third-party company called Scratchpay. You can apply online at Scratchpay.com and will get a prompt approval response. They offer a couple of options for repayment and pay the clinic directly for you.